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If you run a small business in New Zealand, you already know this truth: Google reviews drive calls. But asking for reviews is awkward, and doing it manually is inconsistent. You remember to ask your favourite customers, then forget for two weeks when things get busy. Meanwhile, the competitors who ask every single time slowly win the map pack. The good news is you can automate this in a way that still feels human. ...

How to Build a Customer Service Automation with n8n (No Code Required) If you’re still manually responding to every customer enquiry, you’re spending time that could go toward actually growing your business. The good news: you don’t need a developer, a hefty SaaS subscription, or any coding skills to fix this. n8n — a free, open-source automation tool — can handle a large percentage of your customer service workload automatically. Here’s how. ...